Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of matt troche

matt troche

October 23, 2025

5  out of  5
rating by matt troche
"I will like to say that Blendy was very helpful and took very good care of me. 10/10 experience."
We responded:
"Thank you so much for your wonderful feedback, Matt! 🌟 We’re thrilled to hear that Blendy provided you with such excellent care and made your experience a perfect 10/10. Your satisfaction means the world to us, and we’re always here if you need anything in the future. Thanks for choosing State Farm! 😊"
Profile photo of Bryan Espinoza

Bryan Espinoza

October 23, 2025

5  out of  5
rating by Bryan Espinoza
"I reached out to Melissa after my current home insurance provider significantly increased their rates. Melissa not only helped me find a better option for my home insurance but also assisted me with my auto insurance. As a returning customer, I truly appreciate her professionalism and dedication. I look forward to continuing to work with Melissa and State Farm."
We responded:
"Bryan Thank you so much for sharing your positive experience! We’re delighted to welcome you back and are glad Melissa could help you find the right coverage for both your home and auto insurance needs. Her professionalism and dedication make her a valued member of our team, and it’s wonderful to hear how she made the process smooth and easy for you. We truly appreciate your trust in us and look forward to supporting you for many years to come. Welcome back to State Farm! 🏡🚗😊"
Profile photo of Eugenio Mejia

Eugenio Mejia

October 23, 2025

5  out of  5
rating by Eugenio Mejia
"Muy satisfecho con el servicio de Debbies y la officinalis. Muchas gracias por todo.claribel"
We responded:
"Eugenio ¡Muchas gracias por tu comentario! 😊 Nos alegra saber que Debbies, Claribel y todo el equipo de la oficina te brindaron un excelente servicio. Tu satisfacción es muy importante para nosotros y agradecemos mucho tus palabras. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir State Farm! 🌟"
Profile photo of tori ricciardi

tori ricciardi

October 22, 2025

5  out of  5
rating by tori ricciardi
"Claribel has been great to work with! So helpful and prompt when I need something. Her and Debbie’s have really made my transition for adding another car so seamless and feel so supported. Best team to have!"
Profile photo of Marko Rajacic

Marko Rajacic

October 16, 2025

5  out of  5
rating by Marko Rajacic
"Maria is the best! Always assists me with whatever all my insurance needs."
We responded:
"You just made our day, Marko! 🎉 We’re thrilled to know Maria gave you such great service. Thanks for being part of our State Farm family—here’s to many more “Win the Day” moments together!"
Profile photo of Vanessa Dancourt

Vanessa Dancourt

October 3, 2025

5  out of  5
rating by Vanessa Dancourt
"Claribel was very helpful and took her time explaining and answering my questions- Diana Conde"
We responded:
"Thank you, Diana, for your kind words. We are thrilled that Claribel was able to take the time to explain and answer all your questions. She truly enjoys helping out customers feel informed and cared for. Thank you for choosing our local office!"
Profile photo of Robinson Mata

Robinson Mata

October 3, 2025

5  out of  5
rating by Robinson Mata
"very grateful to be able to speak with patricia inoa from the capellan agency group who helped me with all my concerns.Thanks"
We responded:
"Robinson We're so glad that you were ablet o have a great experience working with Patricia! She strives to make every interaction with a customer, a great one. We will pass on your kind words. We are so grateful to have you as part of our State Farm family."
Profile photo of Brandon Rodriguez

Brandon Rodriguez

October 3, 2025

5  out of  5
rating by Brandon Rodriguez
"Claribel Sepulveda was nothing but help. Her level of professionalism was impressive and she did whatever it took to make things happen from my end. That’s something I really appreciate, Claribel went into detail to make sure I understood the issue and helped me resolve it. I give the representative nothing but a 10/10."
We responded:
"Thank you so much, Brandon! We're so happy to hear how helpful Claribel was explained clearly and resolved for you. She truly cares about our customers and always does whatever it takes to help, and it means a lot to see her efforts recognized!"
Profile photo of Tony Sims

Tony Sims

September 24, 2025

5  out of  5
rating by Tony Sims
"Was dealing with Ms.Claribel Sulpevida and she's was very helpful setting my friend up with coverage....and also with follow-up questions...."
We responded:
"Thank you, Tony! We're so happy Claribel was able to assist with your friend's coverage and follow-up questions. We appreciate your thoughtful feedback and are grateful to have Claribel on our team to provide such helpful service!"
Profile photo of Luis Negron

Luis Negron

September 12, 2025

5  out of  5
rating by Luis Negron
"The best. Always there to help me.LOS MEJORES COMO PERSONAL. MUY ATENTOS Y SIEMPRE ME AYUDAN AL 100%"
We responded:
"Luis ¡Su apoyo ayuda a que nuestro negocio local crezca, y estamos muy agradecidos por ello! Gracias por confiar en nuestro equipo y por elegir a nuestra agencia en Caldwell. Nos encanta trabajar con personas como usted y siempre estamos aquí para ayudar. "
Profile photo of Maria Jacobs

Maria Jacobs

September 9, 2025

5  out of  5
rating by Maria Jacobs
"Excelente servicio, Patricia Inoa es muy servicial."
We responded:
"Maria, Estamos muy contentos de que Patricia haya podido brindar un excelente servicio y ser un recurso útil. ¡Es maravilloso saber que su dedicación hizo que su interacción con nuestra oficina fuera una positiva!"
Profile photo of Alex Vargas

Alex Vargas

September 4, 2025

5  out of  5
rating by Alex Vargas
"I forgot that I cancelled my credit card last month and opened up a new one. Luckily, State Farm reached out and reminded me that my payment was pending. I spoke to Claribel who was extremely helpful and kind. She updated my card information and processed my payment for me in less than 5 minutes. She was a pleasure to deal with!"
We responded:
"Alex Thank you so much for sharing your experience! We’re glad we could help you stay on top of your payment, and it’s wonderful to hear that Claribel made the process so quick and easy for you. She’s always happy to assist our customers with kindness and efficiency. Like a good neighbor, State Farm is there! 😊 We appreciate your trust and look forward to serving you again."
Profile photo of Norberto Díaz P.

Norberto Díaz P.

August 29, 2025

5  out of  5
rating by Norberto Díaz P.
"Maria A. Nunez at Carlos J Capellan Insurance Agency was amazing to work with! She helped me set up both my general liability and workers comp insurance policies. She was accurate, fast, and offered a fair price. What really stood out was her willingness to help—very responsive and made the whole process simple and stress-free. Highly recommend her for any small business owner looking for insurance done right."
We responded:
"Thank you, Norberto for sharing your experience! We are so glad Maria was able to make the process so simple and stress-free while helping set up the coverage you needed. We truly appreciate your recommendation and are grateful for the opportunity to support your small business as you support ours!"
Profile photo of jean pate

jean pate

August 22, 2025

5  out of  5
rating by jean pate
"I changed to state fame from allstate and saved me over 200 dollars Edwin was really helpful patient and kind I would recommend them it was so easyto change both car insurance and home owners"
We responded:
"Wow, Jean, thank you for such an awesome review! It's wonderful to know that your experience stood out in the best way. Edwin is always all about making things smooth and enjoyable, and we are thrilled he hit the mark for you!"
Profile photo of Virginia Hutchinson

Virginia Hutchinson

August 15, 2025

5  out of  5
rating by Virginia Hutchinson
"Edwin has been so thorough, knowledgeable, accommodating to our needs. We were able to reduce our auto and homeowners insurance substantially! I highly recommend his services. We are happy and saving a bundle!"
We responded:
"Thank you, Virginia! We're so happy Edwin could help you save a bundle on your coverage. We appreciate your kind words and look forward to keeping that great service going. Thank you for being part of our State Farm family!"
Profile photo of L P

L P

August 10, 2025

5  out of  5
rating by L P
"Claribel is such a pleasure to work with. She is pleasant, attentive, and professional, and always able to take care of my insurance questions and concerns so quickly and thoroughly."
We responded:
"Thank you so much for your praise! We are happy to hear that Claribel made such a great impression with her professionalism, attentive, and friendly approach. She takes pride in ensuring every customer feels confident and informed, so your feedback means the world! We truly appreciate you and look forward to assisting you anytime you need us. "
Profile photo of Bassem Elsayed

Bassem Elsayed

August 5, 2025

5  out of  5
rating by Bassem Elsayed
"I’ve had such a great experience working with Nahomiis as my agent for both my home and auto insurance. She’s incredibly pleasant, always professional, and genuinely helpful every step of the way. Whether I had questions, needed updates, or just wanted to understand my options better, she made the entire process smooth and stress-free. I truly appreciate her patience and knowledge—highly recommend Nahomiis if you're looking for someone who really cares about her clients!"
We responded:
"Bassem Thanks so much for sharing your experience! Nahomis really is like a good neighbor—always there when you need her. From answering your questions to making sure you felt comfortable with your choices, it sounds like she went above and beyond to help you protect what matters most. We love hearing how she made things smooth and stress-free for you. If anyone’s looking for an office who truly cares, Nahomis in Carlos's office, is definitely the one to call!"
Profile photo of Mayeline Silme

Mayeline Silme

August 5, 2025

5  out of  5
rating by Mayeline Silme
"una super attention simpre estan disponible para toda tu pregunta"
We responded:
"¡Mayeline, muchas gracias por tus amables palabras! Estamos encantados de saber que te sientes apoyada y que nuestro equipo siempre está disponible para responder a tus preguntas. Proveer un servicio atento y confiable es lo que buscamos cada día. Agradecemos tu confianza y esperamos poder ayudarte siempre que nos necesites."
Profile photo of Eddy Leonardo

Eddy Leonardo

August 4, 2025

1  out of  5
rating by Eddy Leonardo
"Muy buen servicio"
We responded:
"Eddy, thank you for your kind words about our service! We're so glad to hear you had a positive experience with our team. It looks like the star rating might not reflect your feedback, but we truly appreciate you taking the time to share your satisfaction. If there's anything else we can assist you with, we're always here to help!"
Profile photo of Janneyra Soriano

Janneyra Soriano

August 1, 2025

5  out of  5
rating by Janneyra Soriano
"Excelente atencion"
We responded:
"Janneyra, ¡gracias por la calificación de 5 estrellas! Es bueno saber que Debbies pudo brindarte un excelente servicio. Valoramos la confianza que has depositado en nosotros y esperamos seguir atendiéndote."
Profile photo of Joseph Talbot

Joseph Talbot

August 1, 2025

5  out of  5
rating by Joseph Talbot
"I called this agency for a friend. They were helpful and went out of their way to help him. I am so impressed that I will be calling them when my current car and home insurance runs out to change to them. They were that good."
We responded:
"Joseph, we're honored by your kind words! It means so much to know that our team's effort, especially Edwin, made a lasting impression. We look forward to the day you call us for your own policies--we'll be ready to deliver the same level of care and attention!"
Profile photo of Duvan & Advisors llc

Duvan & Advisors llc

July 24, 2025

5  out of  5
rating by Duvan & Advisors llc
"Excelente, Maria was very profesional and fast. She answered all my questions in a timely matter and was very polite."
We responded:
"Thank you so much for your review! We are so happy to hear you were provided such prompt, professional service and made you feel well taken care of. Providing support in a timely and respectful way is something we take great pride in. We truly appreciate you being one of our customers!"
Profile photo of Louis Soto

Louis Soto

July 14, 2025

5  out of  5
rating by Louis Soto
"Claribel was a pleasure to work with. She was very attentive and got back to me as promised with the information I needed. True white glove experience which is unheard of in the Insurance Industry."
We responded:
"Louis, thank you for your incredible review! We're thrilled to hear that Claribel provided a white glove" experience -- what a compliment! We pride ourselves on being responsive and reliable, and it's always our goal to go above and beyond. We'll be sure to share your kind words with Claribel!"
Profile photo of Carlos Daniel Peralta Rojas

Carlos Daniel Peralta Rojas

July 10, 2025

5  out of  5
rating by Carlos Daniel Peralta Rojas
"Eselente servicio Debid"
We responded:
"¡Gracias, Carlos! Apreciamos mucho tu opinión y tu confianza. ¡Nos alegra saber que tuviste una excelente experiencia con nuestro servicio! Siempre estamos aquí como un buen vecino para todas tus necesidades."
Profile photo of Lisset A

Lisset A

July 9, 2025

5  out of  5
rating by Lisset A
"Patricia Gonzalez fue una persona súper amable y conocedora de su servicio. Salimos muy contentos con su ayuda. Nos encantó el servicio. Recomendamos 100% la oficina de StateFarm de West Caldwell."
We responded:
"Lis, muchas gracias por tu amable reseña! Estamos encantados de saber que Patricia causó una gran impresión con su servicio amable y conocedor. Servir a las familias de West Caldwell es lo que más nos gusta, y estamos muy felices de que te hayas sentido bien atendido. ¡Agradecemos sinceramente la recomendación!"