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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Merlene Leger

October 7, 2026

5  out of  5
rating by Merlene Leger
"Melissa was great and very helpful, she helped me and walked me through all the steps.She was very patient with me as well.She's a great customer service rep.She represents state farm greatly."
We responded:
"We love hearing such wonderful feedback about Melissa! It's great to know she made you feel comfortable throughout the process and took the time to help you every step of the way. Her patience and genuine care for our customers are qualities we truly appreciate, and we're lucky to have her representing our team. Thank you for recognizing her efforts and for sharing your experience with us!"
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XxFaydeShotzZ

October 6, 2026

5  out of  5
rating by XxFaydeShotzZ
"Agent was very helpful and professional."
We responded:
"Thank you for the kind words! We’re happy to hear you were well taken care of and had a good experience with our team. We really appreciate you taking the time to share it!"
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Ruth Vanderhoof

October 6, 2026

5  out of  5
rating by Ruth Vanderhoof
"I always call the office to pay my car insurance. Very convenient. Pleasant employees"
We responded:
"We’re happy to hear that calling the office makes taking care of your car insurance easy and convenient! And it’s even better knowing our team makes each call a pleasant one. 😊 Thanks for continuing to trust us—we always enjoy hearing from our customers!"
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Carmelo Bosquet

October 5, 2026

5  out of  5
rating by Carmelo Bosquet
"I just want to say this office is Amazing. I highly recommend. The office is always very nice and welcoming. I just purchased my life insurance with Melissa Lopez and she was absolutely amazing. I also want to say Maria and Debbie's are amazing as well. They always treat me well and like family. I have been a customer here for a very long time and I will always recommend this office. Pass by and visit for a quote."
We responded:
"Carmelo
What a wonderful review! We love hearing that you’ve been with the office for so long and still feel welcomed and cared for every time you visit. We’re especially happy Melissa made your recent life insurance experience such a positive one, and Maria and Debbies will love the shout-out too! Having customers who feel like family is something we truly value. Thank you for your loyalty, your recommendation, and for continuing to trust our team!"
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cesar augusto buitrago gomez

October 1, 2026

5  out of  5
rating by cesar augusto buitrago gomez
"Buenos servicio muy amables me han resueltos las dudas"
We responded:
"Cesar
¡Muchas gracias por tu comentario!
Nos alegra muchísimo saber que recibiste un buen servicio y que pudimos resolver tus dudas.
¡Te agradecemos por confiar en nosotros! Si necesitas algo más en el futuro, con gusto te ayudaremos. "
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Jackie Hernandez

September 29, 2026

5  out of  5
rating by Jackie Hernandez
"Voy a comenzar diciendo que ustedes tofo el día tratando de conseguir otro seguro. Hasta que se me ocurrió llamar a la agencia, me atendió la señorita Melissa A López y me dio muy buenas opciones porque en realidad yo no quería cambiar mi seguro y gracias a melissa A López solamente me quedó si no que estoy muy contenta con mi póliza de seguro, personas como ella es que necesitamos.
Gracias Melissa A López"
We responded:
"Jackie
¡Qué gusto leer un comentario así! Nos alegra muchísimo saber que Melissa pudo escuchar sus necesidades, explicarle diferentes opciones y ayudarle a encontrar una solución con la que se sintiera realmente cómoda. Esa atención personal y el tomarse el tiempo para ayudar es justamente lo que queremos para nuestros clientes. Compartiremos con mucho gusto sus lindas palabras con Melissa. ¡Gracias por seguir confiando en nuestro equipo!"
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Dimas Catalan

September 29, 2026

5  out of  5
rating by Dimas Catalan
"Muy contento con el servicio"
We responded:
"Dimas
¡Nos alegra mucho saber que quedó contento con la atención recibida! 😊 Gracias por tomarse un momento para compartirlo y por confiar en nuestro equipo. ¡Será un gusto seguir ayudándole cada vez que lo necesite!
"
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Alvaro Yunganaula

September 29, 2026

5  out of  5
rating by Alvaro Yunganaula
"Melissa it’s very helpful"
We responded:
"Alvaro
Thanks for giving Melissa a shout-out! We’re happy to hear she was able to help and make your experience a good one. We’ll make sure she sees your kind words. We really appreciate you choosing our team!"
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kenneth lipkin

September 24, 2026

5  out of  5
rating by kenneth lipkin
"September 24, ‘26 I’ve been with State Farm for many years. I recently spoke with Naomi at the Carlos J Capellan Insurance Agency. She was very helpful & professional in answering & following up….on my requests.
Hat off to her & the State Farm team.
Best to all, Ken Lipkin, Montville"
We responded:
"Thank you for being with State Farm for so many years, Ken! We’re happy to hear Naomis took great care of you and stayed on top of everything you needed. We’ll definitely make sure she sees your kind words and the well-deserved “hat off!” 😊 Thanks for your continued trust in the Carlos J. Capellan team—we truly appreciate it!
"
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Robin Davenport

September 21, 2026

5  out of  5
rating by Robin Davenport
"Appreciate this office's great communication and transparency. I always get immediate responses to my queries. Very helpful team."
We responded:
"Robin
We love hearing this! Being easy to reach and keeping our customers informed is such an important part of the service we want to provide. It’s great to know you feel comfortable reaching out whenever you have a question and can count on our team to help. Thanks so much for the wonderful feedback and for trusting our office!
"
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Angie Gomez

September 18, 2026

5  out of  5
rating by Angie Gomez
"I had a great experience with Blendy . She was very professional, knowledgeable, responsive, and took the time to explain my policy and answer all of my questions. The entire process was smooth and stress-free, and I truly appreciated the excellent customer service. I would definitely recommend her to anyone looking for a reliable and helpful insurance agent!"
We responded:
"Angie
Thanks so much for giving Blendy a shout-out! We’re happy she took the time to walk you through your policy, answer your questions, and make the whole experience feel easy from start to finish. Having someone you can count on when it comes to your insurance makes such a difference. We’ll make sure Blendy sees your wonderful recommendation. Thanks again for choosing our team!"
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kathy ketabi

September 11, 2026

5  out of  5
rating by kathy ketabi
"Carlos and his team are amazing to work with. Super efficient, super reliable and they get you the quote same day.
They help you in any way possible and their rates are much cheaper than other companies"
We responded:
"Kathy
Thanks so much for the great review! We love hearing that Carlos and the team have made things easy and have been there when you needed them. Getting answers and quotes to our customers quickly while helping them find a great value is something the team works hard at every day. We really appreciate your trust and are happy to have you with us!
"
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Maria Goyburu

September 10, 2026

5  out of  5
rating by Maria Goyburu
"Muy contenta por el buen y rápido servicio. La señorita María, una excelente persona, muy amable."
We responded:
"Maria
¡Qué bueno saber que quedó tan contenta con la atención recibida! Nos encanta escuchar que María la atendió con tanta amabilidad y pudo ayudarla rápidamente. Sin duda, compartiremos sus lindas palabras con ella. ¡Muchas gracias por confiar en nuestro equipo!"
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Nashari Payano

September 7, 2026

5  out of  5
rating by Nashari Payano
"Maria and the Carlos Capellan team were fantastic! They were extremely helpful, professional, and made the process of finding mortgage insurance easy and stress-free. I truly appreciate their guidance and excellent service. Highly recommend!"
We responded:
"Nashari
What a wonderful review—thank you! We’re happy to hear Maria and the Carlos Capellan team made everything feel simple and comfortable while helping with your mortgage insurance. Having a team that takes the time to guide you through the process can make such a difference. We really appreciate the recommendation and are grateful you chose our office!"
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Ashley Sanchez

September 1, 2026

5  out of  5
rating by Ashley Sanchez
"Amazing at being able to help out during insurance questions."
We responded:
"Ashley
Thanks so much for the kind words! We’re glad our team was able to answer your insurance questions and make things a little easier to understand. We really appreciate you taking the time to share your experience and are always happy to help when questions come up!
"
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Eduardo Galan

August 28, 2026

5  out of  5
rating by Eduardo Galan
"Excellent service"
We responded:
"Eduardo
Thank you so much! We’re happy to hear you had a great experience with us. We really appreciate the kind words and your support!"
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John Rutan

August 25, 2026

5  out of  5
rating by John Rutan
"Excellent experience, friendly voices all went smooth love State Farm. Thank you."
We responded:
"John
We’re so glad to hear you had a great experience with our team! Creating a welcoming, friendly environment and making the insurance process as smooth as possible is always our goal. We truly appreciate your enthusiasm for State Farm and your kind feedback. Thank you for trusting our team—we’re always here whenever you need us!"
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Marcia Perez

August 20, 2026

5  out of  5
rating by Marcia Perez
"They are very professional and they give good to costumer"
We responded:
"Marcia
We truly appreciate your kind words! It’s wonderful to know Maria provided you with the professional and attentive service we strive for. Making sure our customers feel well taken care of is always important to us. Thank you for trusting our team, and we’re always here whenever you need us!
"
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Pedro Juan

August 17, 2026

5  out of  5
rating by Pedro Juan
"Excelente la mejor atención que e tenido. Ojalá toda las compañía tengan empleada como Claribel. Muchas gracia por tener pasiencia para. Ayudar a los cliente. Que dios te cuide. Y te bendiga"
We responded:
"Pedro
Sus palabras significan mucho para todo nuestro equipo. Nos llena de alegría saber que Claribel le brindó una atención tan especial y se tomó el tiempo necesario para ayudarle con paciencia y dedicación. Estamos muy orgullosos de contar con ella en nuestra oficina y con gusto compartiremos sus lindos comentarios. ¡Muchas gracias por su confianza, sus buenos deseos y por permitirnos servirle!
"
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John Brinkley

August 17, 2026

5  out of  5
rating by John Brinkley
"Agent was clear, efficient, helpful and a pleasure to interact with."
We responded:
"John
It’s great to hear that our team could assist you. We’re so glad Claribel provided a smooth experience and made getting the help you needed simple and pleasant. We’ll be sure to share your kind feedback with her! We appreciate you choosing our office and are always happy to help whenever you need us.
"
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Ada Aquino

August 11, 2026

5  out of  5
rating by Ada Aquino
"Excellent, reliable customer service and support!"
We responded:
"Ada
Thank you for your kind words about your experience. We’re so glad our team provided the dependable service and support you deserve. Being there for our customers and making insurance easier is always our goal. We appreciate your support of our office and are always here whenever you need us!
"
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Griselle Harris

August 8, 2026

5  out of  5
rating by Griselle Harris
"I want to extend my gratitude to Melissa for helping me always. She is professional, polite and very pleasant. She is definitely an asset to the company.
Thank you Melissa!"
We responded:
"Griselle

Your kind words mean a lot to our office. We’re so happy to hear that Melissa continues to provide you with the professional, friendly, and attentive service we strive for. Having team members who build lasting relationships with our customers is incredibly important to us, and we’ll be sure Melissa knows how much you appreciate her. Thank you for your continued support of our office!"
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Alice Montalvo

August 4, 2026

5  out of  5
rating by Alice Montalvo
"Patricia from State Farm provided outstanding service while explaining my mother-in-law's insurance policy. She was incredibly patient, took the time to answer every question, and explained everything with great clarity, making sure my mother-in-law fully understood her coverage. Her knowledge, professionalism, and kindness made the entire experience stress-free. We truly appreciate her dedication and excellent customer service. Thank you, Patricia!
100% recomend!"
We responded:
"Alice
We appreciate the opportunity to serve you. We're delighted to hear that Patricia took the time to make sure your mother-in-law felt informed and comfortable with her coverage. Providing clear guidance, answering questions with patience, and making the insurance process easier to understand are all things our team takes pride in. We'll be sure to share your wonderful feedback with Patricia—she'll truly appreciate it! Thank you again for your recommendation. Our team is always here if you need anything!
"
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Adalberto Collado

August 4, 2026

5  out of  5
rating by Adalberto Collado
"Es una persona muy amable y sabe como tratar a los clientes sigue así y muchas gracias por tu servicio."
We responded:
"Adalberto
Muchas gracias por tomarse el tiempo de compartir su experiencia. Nos alegra saber que recibió una atención amable y que nuestro equipo le hizo sentir bien atendido. Comentarios como el suyo motivan a seguir brindando el mejor servicio posible. Agradecemos su confianza y su apoyo a nuestra oficina. ¡Estamos siempre aquí para ayudarle cuando lo necesite!
"
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Ana Tejera

July 30, 2026

5  out of  5
rating by Ana Tejera
"Excelente servicio , patricia inoa me asistio,respondio todas mis preguntas y fue muy servicial"
We responded:
"Ana
¡Nos alegra mucho recibir estos comentarios! Patricia se esfuerza por garantizar que cada cliente tenga una experiencia positiva, respondiendo a todas sus preguntas y atendiendo sus necesidades. ¡No dude en ponerse en contacto con nosotros en cualquier momento!"