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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Estefani Estevez

July 28, 2026

5  out of  5
rating by Estefani Estevez
"Quiero agradecer el excelente servicio que recibí de esta agencia especialmente a Blendy. Me ayudó a encontrar un muy buen seguro para mi carro y también un seguro de vida que se ajusta a mis necesidades y presupuesto.

Desde el primer momento fueron muy amables, pacientes y profesionales. Respondieron todas mis preguntas con claridad y me hicieron sentir segura durante todo el proceso, sin ninguna presión.

Sin duda los recomiendo a cualquier persona que busque un servicio honesto, confiable y de calidad. ¡Muchas gracias por su excelente atención"
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Corrado T.

July 28, 2026

5  out of  5
rating by Corrado T.
"I recently started working with Carlos Capellan's State Farm office after they took over my policies from my previous State Farm agent, who retired last year. Changing agents can sometimes be a little uncertain, but the transition has been excellent.

I worked with their team on a fairly complex series of updates involving my homeowners, auto, motorcycle, and umbrella policies. They were patient, knowledgeable, and took the time to explain my options while helping me find the coverage that best fit my needs. Throughout the process, they were responsive, professional, and made what could have been a complicated experience feel straightforward.

It's reassuring to know I have an agency that is willing to take the time to answer questions and make sure everything is set up correctly. I look forward to continuing to work with Carlos and his team. Highly recommended!"
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Yoalkis Reyes

July 24, 2026

4  out of  5
rating by Yoalkis Reyes
"Received a call regarding my underwriting process and discussed how to lower premium"
We responded:
"Yoalkis
It’s always great to know when we were able to help! Helping our customers feel supported is what being a good neighbor is all about. Thanks again for being part of our State Farm family!"
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Antonio Umanzor

July 23, 2026

5  out of  5
rating by Antonio Umanzor
"Una excelente asístencia señorita melissa López muchas gracias por atenderme por su amabilidad Guao muy contento por atenderme de esa forma le agradezco mucho Dios le bendiga buenas tardes 🙏🙏"
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Erison Grullon

July 22, 2026

5  out of  5
rating by Erison Grullon
"Efficient, fast, and willing to help. Quickly gave me a quote, clearly explained everything, and was willing to answer any question. Thank you"
We responded:
"Erison
It’s great to hear that our team could assist you. Thanks for recognizing our team’s efforts. Our team is always here to answer questions and make things simple. We look forward to helping you again anytime.

"
Profile photo of Lei C

Lei C

July 14, 2026

5  out of  5
rating by Lei C
"Great place. I’ve been with them for more than 10 years and had no complaints so far. Nahomis is great at what she does. A professional, she answered all my questions concerns and confusions I had."
We responded:
"Lei
It’s really meaningful to hear you’ve been with us for over 10 years and that you’ve had no complaints. We’re also glad Nahomis made such a positive impact—being professional, answering all your questions, and clarifying any concerns or confusion is exactly how we want every client to feel. We truly appreciate your loyalty and trust. If you ever need anything, we’re always here."
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Urich Figueroa

July 13, 2026

5  out of  5
rating by Urich Figueroa
"Excelente la atención y muy agradable al servicio al cliente de la señora Patricia inoa 👌🏼"
We responded:
"Urich
¡Muchas gracias! Nos encanta saber de nuestros clientes cuando tienen una experiencia excelente con nuestro equipo. Nos aseguraremos de transmitirle sus elogios a Patricia. ¡No dude en contactarnos siempre que nos necesite!"
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Jeison Nunez

July 1, 2026

5  out of  5
rating by Jeison Nunez
"Muy buen servio buena persona"
We responded:
"Jeison
¡Agradecemos la oportunidad de trabajar contigo nuevamente! Estar ahí para nuestros clientes cuando nos necesitan es lo que más importa. Gracias de nuevo por ser parte de nuestra familia de State Farm."
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Jose Peralta

June 22, 2026

5  out of  5
rating by Jose Peralta
"I had an outstanding experience with State Farm. Their customer service is truly exceptional, and they made the entire insurance process simple, professional, and stress-free.

I would especially like to recognize Patricia Inoa and Carlos Capellan for their excellent service. Both were knowledgeable, patient, and always willing to go the extra mile to answer my questions and make sure I understood all of my coverage options. Their professionalism, attention to detail, and genuine care for their clients made a huge difference."
We responded:
"Jose
We appreciate the confidence you placed in our team and truly value hearing from our customers. Patricia takes great pride in helping customers understand their options. We believe great service starts with listening and taking the time to help. Please don’t hesitate to reach out if we can help in the future!

"
Profile photo of JESSIE LIZARDO

JESSIE LIZARDO

June 20, 2026

5  out of  5
rating by JESSIE LIZARDO
"Working with Carlos Capellan Agency and Maria Nunez for the past 10 years have been a great experience. The prompt response and professionalism they provide is unmatched.
I really recommend 100% for all your insurance coverage needs!"
We responded:
"Jessie
It’s always rewarding to hear feedback like this. Providing helpful guidance and professionalism is what we strive for every day. Our team is always here if you need anything!
"
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Julissa v.

June 19, 2026

5  out of  5
rating by Julissa v.
"Great customer service!"
We responded:
"Julissa
We appreciate the trust you placed in our team. We believe great service starts with listening and taking the time to help. Our team is always here if you need anything!
"
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raul hidalgo

June 17, 2026

5  out of  5
rating by raul hidalgo
"Thanks, María Núñez for your help. Very satisfied!"
We responded:
"Raul
It is great to hear comments like this from our customers! Maria is a wonderful person who always strives to serve our customers to the best of her abilities. If you need any further assistance, please don't hesitate to reach out."
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lionel clarke

June 12, 2026

5  out of  5
rating by lionel clarke
"Could not have had a better more pleasant experience while buying a policy. Examplinary attitude and professionalism. Great place to buy insurance. Thank you ."
We responded:
"Lionel

We’re really glad to hear you had such a pleasant experience while shopping for and buying your policy. A great attitude and professionalism matter a lot, and it’s awesome to know that came through for you.

Thanks again for choosing our office for your insurance—we truly appreciate it. If you ever need anything after the purchase, we’re here to help."
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Eric Diaz

June 12, 2026

5  out of  5
rating by Eric Diaz
"5/5"
We responded:
"Eric
We appreciate you taking time out of your day to leave this review. Our team is always here if you need anything!

"
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Juan santiago

June 9, 2026

5  out of  5
rating by Juan santiago
"Excelente servicio 100 x 100 recomendable"
We responded:
"Juan
Thank you for sharing your experience with our office! Our goal is to provide the kind of service you’d expect from a good neighbor. We look forward to helping you again anytime!
"
Profile photo of Miquel Mallafré

Miquel Mallafré

June 9, 2026

5  out of  5
rating by Miquel Mallafré
"Muy satisfecho, gracias."
We responded:
"Miquel
Siempre nos alegra saber cuando un cliente tiene una gran experiencia. Nuestro equipo siempre está aquí para responder preguntas y hacer las cosas simples. ¡Gracias de nuevo por ser parte de nuestra familia de State Farm!"
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Ariel Torres Vega

June 9, 2026

5  out of  5
rating by Ariel Torres Vega
"Patricia Inoa is very professional, patient and a gentle agent. She was very friendly and courteous."
We responded:
"Ariel
Thank you so much for your kind words about Patricia Inoa! 😊💛
We’re happy to hear she came across as professional, patient, gentle, and friendly—those qualities make a big difference for our customers. Your feedback is truly appreciated, and we’ll be sure to share it with her.
Thank you for trusting us—we’re here whenever you need assistance. 🙏✨"
Profile photo of Emmy Ramos

Emmy Ramos

June 8, 2026

5  out of  5
rating by Emmy Ramos
"Muchas gracias Melissa por tu ayuda, muy buena atención"
We responded:
"Emmy
Es genial escuchar que Melissa pudo ayudarte. Ayudar a nuestros clientes a sentirse apoyados es lo que significa ser un buen vecino. Por favor, no dudes en comunicarte si podemos ayudar en el futuro."
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Adiel Romero

June 4, 2026

5  out of  5
rating by Adiel Romero
"Muy satisfecho muy amable
Blendi"
We responded:
"Adiel
Nos alegra que se haya tomado el tiempo de dejar una reseña. Blendy trabaja duro para asegurarse de que cada cliente se sienta apoyado. Siempre estamos felices de ayudar cuando nos necesite."
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Jonathan Peguero

May 23, 2026

5  out of  5
rating by Jonathan Peguero
"Very professional & kind !"
We responded:
"Jonathon
Your feedback means the world to us! We’re grateful to be your local insurance resource and truly appreciate the trust you’ve placed in our team. Serving Caldwell families is what we love most!
"
Profile photo of abu abdo alwaheed

abu abdo alwaheed

May 20, 2026

5  out of  5
rating by abu abdo alwaheed
"Great communication, answers right away, greatly appreciate that."
We responded:
"Abu Abdo
It’s great to hear that our team could assist you! Our goal is always to make insurance clear and easy to understand. We’re always happy to help whenever you need us.
"
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darren clark

May 8, 2026

5  out of  5
rating by darren clark
"Yanelly helped me with all my needs and saved me money on my house and auto. She's great"
We responded:
"Darren
We’re always happy to hear when our team could help. We’re glad Yannely was able to assist you. We are always here to answer questions and make things simple."
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comando koketo

May 1, 2026

5  out of  5
rating by comando koketo
"La atención de parte de la agente que me resolvió cuando llámame mi vehículo tubo un daño no por accidente pero si se resolvió"
We responded:
"Comando
Estamos agradecidos por la oportunidad de servirle. Creemos que un gran servicio comienza escuchando y tomándose el tiempo para ayudar. Por favor, no dude en comunicarse con nosotros si podemos ayudarle en el futuro."
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Joseph Lorenzo

May 1, 2026

5  out of  5
rating by Joseph Lorenzo
"Mas que satisfecho con el servicio que recibí de María Núñez excelente atención al cliente."
We responded:
"Joseph
Nos alegra saber que su experiencia fue positiva. María trabaja duro para asegurarse de que cada cliente se sienta respaldado. Nuestro equipo siempre está aquí para responder preguntas y hacer las cosas simples."
Profile photo of Guillermo Patino

Guillermo Patino

May 1, 2026

5  out of  5
rating by Guillermo Patino
"Muy amable Debbies polaco ventura gracias"
We responded:
"Guillermo
Siempre es estupendo saber cuándo pudimos ayudar. Nos aseguraremos de compartir tus amables palabras con Debbie. Gracias de nuevo por confiar en nosotros para tus necesidades de seguro."